Privacy Policy

1. Who we are

ClassBuddy is operated by ClassBuddy Pte Ltd ("we", "us", "our"), a company registered in Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services at classbuddy.sg.

2. What we collect

We may collect the following types of personal data:

• Account information: name, email address, phone number, and business details (for providers)
• Booking information: class preferences, booking history, and payment records
• Usage data: pages visited, features used, device type, and browser information
• Communications: messages sent through our platform, support queries, and feedback

3. How we use your data

We use your personal data to:

• Provide and improve our services, including matching parents with enrichment providers
• Process bookings and payments
• Communicate with you about your account, bookings, and service updates
• Ensure the security and integrity of our platform
• Comply with legal obligations

4. How we share your data

We may share your personal data with:

• Enrichment providers: when you make a booking, we share relevant details with the provider to fulfil the booking
• Service providers: trusted third parties who help us operate our platform (e.g. hosting, payment processing, analytics)
• Legal authorities: when required by law or to protect our rights

We do not sell your personal data to third parties.

5. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. This includes encryption, access controls, and regular security reviews.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. We may retain certain data for longer periods where required by law or for legitimate business purposes.

7. Your rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data held by us
• Correct any inaccurate personal data
• Withdraw your consent for the collection, use, or disclosure of your personal data

To exercise your rights, please contact us at privacy@classbuddy.sg.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand how our platform is used. You can manage cookie preferences in your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@classbuddy.sg